Mark has worked in the Digital space for over 20 years, currently heading up Ecommerce at Heal’s. It’s his role to lead development and optimisation across all digital customer touchpoints and striving to ensure the luxury furniture retailer continues to innovate online, as it has done offline throughout its 214-year existence.
With a previous life as a database developer and analyst, Mark is passionate about data and how it can be captured and used to improve the customer experience online, across all platforms.
