Best eCommerce Support Business (over 100 employees)

2Checkout (now Verifone)

2Checkout (now Verifone) helps businesses accept payments globally from anywhere in the world, and grow digital commerce revenue streams across geographies, business models, or channels. Merchants can orchestrate all sales and orders from a single commerce interface, with capabilities for one-time and recurring sales, consumer sales and business deals, retail goods and online services support, standard and custom deals, self-service, and sales-assisted orders.
A unique aspect of the platform is the ability to work with multiple payment models. Clients can go to market using a Merchant of Record (MoR) model, a Payment Service Provider (PSP) model, or a hybrid of both. Within the MoR model, 2Checkout (now Verifone) is the reseller, being in charge of everything implied by cross-border transactions – payment processing, sales tax management, invoicing, billing, tax, and compliance. The PSP model enables us to handle only payment processing and subscription management.
In the last 18 months, 2Checkout (now Verifone) has worked towards optimizing our platform which brought a multitude of new features and enhancements:  streamlined payment methods (iDEAL, Alipay, UnionPay in API, and more), ordering engines, connectors, API, updated reports, updates regarding compliance with local laws and taxes, and more.

Bloomreach

Bloomreach enables e-commerce personalization across the customer journey, supporting brands in inspiring and engaging customers as they seek to stand out in a crowded e-commerce marketplace. It does so through its three product pillars: Engagement, a marketing automation solution; Discovery, a product discovery solution; and Content, a headless content management system. Bloomreach empowers businesses to create truly differentiated digital experiences — and because it is built for commerce — it does so in a way that helps businesses to drive revenue. With Bloomreach supporting their e-commerce experience, businesses around the world have seen significant increases in revenue, email open rates, revenue per visitor, and more.

ChannelEngine

ChannelEngine empowers brands and retailers to gain access to a global ecommerce landscape, opening doors to new markets and opportunities. Customers can connect and sell optimally with ChannelEngine’s complete E-commerce and Marketplace Management Suite, which operates as a control centre, bridging the gap between internal systems and all digital sales channels.
ChannelEngine’s user-friendly and out-of-the-box solution reduces the complexity of international sales and easily integrates into existing systems, unlocking rich insights. Brands and retailers can reach millions of new customers and benefit from a thriving partner network to sell more and better on marketplaces worldwide.

Floship

Floship’s circular logistics solutions cover all aspects of the global supply chain, ensuring minimal operation effort for e-commerce businesses while exceeding their expectations, allowing business owners to concentrate on driving growth and investment flexibility while gaining peace of mind. A key component of Floship’s global logistics solutions is advanced logistics technology that streamlines and automates ecommerce brands’ supply chains in order to expedite growth and expansion. Floship’s plug-and-play integrations, intelligent automation rules, and a comprehensive operational and management tool suite act as the building blocks of supply chain optimization, tailored to address growth factors such as cost, efficiency, complexity, visibility, accuracy, and more.

Hokodo

Hokodo offers a scalable, all-in-one payment solution for B2B, complete with trade credit and up front payment options. We enable European merchants, marketplaces and other suppliers to achieve their growth goals without being hindered by operational inefficiencies, outdated payment processes or working capital constraints. Our proprietary underwriting platform results in optimised offer rates and real-time credit decisions, even on a buyer’s first transaction. Meanwhile, the supplier is paid up front and in full, while Hokodo takes responsibility for collections and provides 100% protection against non-payment – even if the buyer is unable or unwilling to pay.
The digital-first nature of Hokodo’s end-to-end credit management solution means that we’re able to support B2B businesses with the full order-to-cash cycle as they expand into new markets, regions or industries. Hokodo handles credit scoring, fraud detection, payments, collections, financing and credit insurance, so there’s no need to integrate with any other providers. Our geographic footprint enables us to reach buyers across Europe.

PFS

PFS is the leading eCommerce order fulfillment provider enabling premier brands and retailers across verticals to deliver highly personalized DTC and B2B eCommerce experiences. With scalable solutions that support peak volumes, international operations, and value-added services that create deeply personalized shopping experiences (gift wrap, engraving, dramming, kitting, etc.), we are the BPO of choice for brand-centric eCommerce operations.
Reinforcing our fulfillment operations are our proven customer service, order management, fraud prevention and payment processing solutions. We offer 25+ years of experience in the industry working with multiple core verticals, including beauty and cosmetics, jewelry, luxury, apparel and accessories, footwear and CPG.
With a unique focus on branded eCommerce solutions, PFS keeps our clients’ individual spirit and values front and center with every order.

Pro Carrier, AEB, Hurricane Commerce

Collaborating with customs software expert AEB and data enrichment specialist Hurricane, UK e-commerce delivery company Pro Carrier managed to bring down a 30% inspection rate to under 1%. They achieved this by combining Hurricane’s AI-based enrichment of retailers’ data and especially product tariff codes with AEB’s customs management platform, leading shipments through a transparent custom clearance process all the way from Pro Carrier’s warehouses to consumers’ doorsteps. Together, AEB, Hurricane and Pro Carrier made delays a thing of the past and guarantee on-time delivery for consumers in the EU and the UK.

ZigZag Global

Retailers and carriers are still sitting on an untapped data resource. Brands across the world have access to vast amounts of returns-related information, without the means to readily surface insights that empower their business.
Until now.
Through ZigZag’s new Reporting Hub, users will get that same level of extensive data-rich insight into their returns process. Granular insights with this level of detail are a market first for reverse logistics.
The Reporting Hub enables retailers to make more informed business decisions that cut costs, identify pain points, and optimise their customer experience. The user-friendly portal provides timely access to new datasets and model outputs at a SKU level, making it easy for retailers to adapt quickly to issues or take advantage of previously unknown revenue opportunities.  With all returns data in one place, the Reporting Hub can identify issues that might otherwise go unnoticed, with no detailed data analysis required.
Knowledge is power.